Returns & exchanges

Because every piece is made just for you, we can’t accept returns or exchanges for size, color, or change of mind. Please check the size chart on each product page before ordering.

Misprints, defects, and damage

If your item arrives misprinted, defective, or damaged, we’ll replace it at no cost to you. Just:

1. Email us within 30 days of delivery at the address on our contact page.
2. Include your order number (it starts with vs_) and a clear photo of the problem.

We’ll send a replacement, or a refund if a replacement isn’t possible. You don’t need to send the item back.

Wrong item

If you receive a different item than you ordered, contact us within 30 days and we’ll make it right.

Canceling an order

Orders go into production quickly. If you need to cancel, email us as soon as possible. If production hasn’t started, we’ll cancel and refund your order in full.

Refunds

Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show it.